The number of classes/hours has been agreed upon when any student joins the academy. If you wish to increase/reduce the number of classes, please email the Academy.
Please note that if your first payment has been done on any day during the month (except the
first day) you will do the rest of the classes during this month. And from next month and every month, you will do only the number of classes required according to your suitable study plan.
Please note that the teacher will inform you of the cancellation of any extra classes which will be more than the number of classes required into your suitable study plan.
Example: If it has been agreed that you will do 4 classes per month on Saturdays, sometimes it happens that there are 5 Saturdays in one month. In that case, the 5th class will be canceled. Your payment is done according to an hourly rate, therefore the extra classes have not been paid for.
Q: Can I upgrade/downgrade my study plan at a later date?
A: For Manual Monthly Subscription: Yes, you can increase or decrease your study plan classes but you must inform us by email two days earlier at the end of the current month and before the next month starts, otherwise your current scheduled package of the month will be canceled without refund.
A: For Automatic Monthly Subscription: Yes, you can increase or decrease your study plan classes but you must inform us by email two days earlier before the day of Registration, otherwise your current scheduled package of the month will be canceled without refund.
Also, the student can add extra hours to the current study plan at any time: Extra study hour rate = $8.5
Regular study hour rate = $8
The quality of learning is monitored closely through various procedures such as measuring attendance discipline, regular teacher training, student & teacher feedback, and quarterly progress reports.
Teachers write down all Classes times + Classes Summary Report once they finish each class. Students & parents will receive progress reports upon demand. This will provide the opportunity for parents to review the progress of their children.
We will email you after a few lessons to ask for your feedback. Please let us know if you have any concerns, inquiries, or complaints. Your feedback helps us to improve our service. We highly appreciate it.
We keep the privacy of both students and teachers. All personal information is considered secret information that no one has the right to know, copy nor use in any way. Emails offered by the academy to teachers and students are the formal and only correspondence channel.
the subscription must be done after a successful trial lesson and before the next lesson starts.
For Automatic Monthly Subscription: Your Monthly Subscription is automatically renewed (on the day of Registration) each month until you or the academy cancels it.
For Manual Monthly Subscription:
A new monthly payment must be made between the 25th of the current month and the 5th of the new month. Otherwise, the classes will be suspended until the payment is received.
If there are any study hours left from the previous month, your teacher will add them to the next month as makeup.
The Messenger of Allah (sal Allahu alaihi wa sallam) said, ‘Allah has given you something better than them, the day of (Eid) Adhaa and the day of (Eid) Fitr.
Accordingly, we have two main public holidays: Eidul Adha holiday that lasts for 5 days, and Eidul Fitr holiday that lasts for 3 days. Teachers will reschedule those missed classes.